Board meetings, strategic plans, and buyer signals from Zachary Smith’s organization
Jul 16, 2026·BoardMeeting
Board
Metro Regional Transit Authority Internal and External Engagement Committee Committee Meeting
The committee reviewed departmental reports concerning employee engagement activities, including the implementation of an Employee Assistance Program. Discussions focused on key performance indicators for customer care, such as call volumes, wait times, and staffing levels. The committee also examined marketing performance metrics, including social media impressions, transit app engagement, and revenue statistics from ticket sales. Additionally, the committee discussed upcoming promotional initiatives such as the Free Fare Weekends program.
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Metro Regional Transit Authority Protection and Development Committee Committee Meeting
The committee addressed sub-committee reports concerning training and safety metrics, specifically evaluating Key Performance Indicators (KPIs). The meeting proceedings also provided for the consideration of resolutions and other general business matters.
Jul 16, 2026·BoardMeeting
Board
Metro Regional Transit Authority Governance Committee Meeting
The committee meeting included a discussion regarding the virtual meeting policy, consideration of various resolutions, and an executive session to consider employment and compensation matters. The agenda also featured a vote on the International Brotherhood of Teamsters Local #348 contract. Additionally, the committee performed an annual leadership review and conducted elections for the offices of President and Vice President.
Jun 30, 2026·BoardMeeting
Board
Metro Regional Transit Authority Board Meeting Agenda And Minutes
The meeting included recognizing employees for years of service and passenger commendations, and reviewing committee reports from the Customer Experience & Service Performance, Internal & External Engagement, Culture & Planning, Finance & Technology, and Protection & Development committees. Key actions included the approval of resolutions authorizing the disposal or transfer of certain transit assets, such as specific Gillig CNG vehicles, and the authorization of a contract with the Downtown Akron Partnership for cleaning, safety patrols, and other services along Main Street and the transit center. The Chief Executive Officer reported on labor-management relations and the progress of the fact-finding process.
Extracted from official board minutes, strategic plans, and video transcripts.
