Posted
Sep 2, 2026
Oct 14, 2026
HBX RFP- Call Center Services
Call Center Services.
Description: Utility customer call center services.
SpecialDistrict · TN, US
Original attachments and procurement documents tied to this bid.
No files attached to this RFP.
Many agencies add documentation later or require FOIA requests. Starbridge can automatically retrieve these files for you.
Request File RetrievalAdjacent opportunities open for bidding right now.
Posted
Sep 2, 2026
Oct 14, 2026
Call Center Services.
District of Columbia Health Benefit Exchange Authority
State AgencyDC
Posted
Oct 7, 2026
Oct 14, 2026
The District of Columbia Health Benefit Exchange Authority seeks a contractor to staff and train customer service representatives and supporting staff, and to operate two contact centers. The centers support customers applying for and enrolling in health and dental coverage through the District’s Marketplace, DC Health Link. The procurement is for customer-service and contact-center operations for Marketplace applicants and enrollees.
Region Ten Community Services Board
Special DistrictVA
Posted
Sep 21, 2026
Oct 16, 2026
Region Ten Community Services Board is soliciting proposals for operation of a 24/7/365 Region One Crisis Call Center handling telephone, text, and web-chat inquiries. The selected contractor will provide crisis intervention, assessment, de-escalation, referrals, and coordination with regional crisis services, supported by staffing, technology, quality-assurance, and cost plans. This is a service procurement rather than a grant program, and proposals are due October 16, 2026, at 2:00 PM ET.
Arizona Health Care Cost Containment System
State AgencyAZ
Posted
Oct 2, 2026
Nov 2, 2026
AHCCCS is seeking an independent verification and validation contractor for its AI-powered call-center integration using Genesys Cloud and ServiceNow. The work includes independent oversight of project governance, technical implementation, testing, AI functionality, security and HIPAA compliance, and operational readiness through go-live. This open task order has a 15-month performance period anticipated to run from January 2027 through March 2028, and proposals are due November 2, 2026, at 3:00 P.M. Arizona Time.
Decision makers connected to this RFP from Nashville Electric Service.